Option 1 A This is an internal webform for journalists that have posted a journo request that has appeared on twitter,

Steps to take

1. If you recognise the media outlet email then this should be OK. If in any doubt check they are in our media database if not move to option 2
2. Check if they have a contact record already in Infusion-soft as a journalist, this this tag:'Journalist Verified Platform'If they DO have this tag then send then check to see if they have submitted this via the platform, if they have not submitted a media request go to option 3 where will remind them to register with the platform
3. Add their media request and contact details to the web-form, summarise the subject if not provided with one, please check for typos.
4. Add the actual tweet to the MM platform as it appears, if the journo asks for a DM make sure you do not add their email address (for dataprotection) and instead add the twitter link to their personal page

   If they have not given out their email via the tweet add this email in the platform media request

   replyviatwitter@mediamatchmaker.co.uk

   add this message under the media request

   Please note this journo request has been posted via Twitter, the journalist is requesting that you reply via their twitter page or by direct messaging them; their twitter link is:

Option 1B  This is an internal webform for journalists that have posted a journo request via a third party, we feel they are verified journalist and if in doubt we have checked them in our database to confirm their details.

Steps to take

1. If you recognise the media outlet email then this should be OK. If in any doubt check they are in our media database if not move to option 2
2. Check if they have a contact record already in Infusion-soft as a journalist, this this tag:'Journalist Verified Platform'

   If they DO have this tag then send then check to see if they have submitted this via the platform, if they have not submitted a media request go to option 3 where will remind them to register with the platform

3. Add their media request and contact details to the web-form, summarise the subject if not provided with one, please check for typos

Option 2 This is an internal web-form for journalists that we have NOT verified as a recognised journalist, (if in doubt use this option) they have posted a journo request via a third party, w

Steps to take

1. Check if they have a contact record already in Infusion-soft as a journalist, this this tag:

   'Journalist Verified Platform'

   If they do have this tag then send then check to see if they have submitted this via the platform, if not go to option

2. Add their media request and contact details to the web-form, summarise the subject if not provided with one, please check for typos

Option 3 This is an internal web-form for journalists that we HAVE ALREADY emailed before have not used our services yet.

Steps to take

1. You already know they are on Infusion soft with this tag:'Journo using other request service not registered'
2. Add their media request and contact details to the web-form, summarise the subject if not provided with one, please check for typos

When the journalists asks us to post the media request this is where we need to post it to.

https://www.mediamatchmaker.uk/media-request

Option 4 This is an internal web-form for journalists that HAVE an account with MM platform however have asked us to post a media request for them.

Steps to take

1. You already know they are on Infusion soft with this tag:'Journo registered MM platform'
2. Add their media request and contact details to the web-form, summarise the subject if not provided with one, please check for typos